In regards to making our products...we have always taken extreme care when it comes to hygiene and creating our products. It is about not touching any part of the product with bare skin.
CANDLES AND MELTS
Candle glassware has always been washed and mosaics glass insides and melt containers have been wiped with sanitiser. We have always worn gloves and had our hair tied back when we create - this has always been standard practice. In light of COVID-19, the addition of a mask has been added to the production side and all glassware, once the product is made, will be wiped over with sanitiser - just to be sure. Gloves and mask will now also be worn when packaging products. All orders are made fresh following these procedures and precautions - this is something we have always done but it is even more important under the current circumstances.
SOAP AND BATH PRODUCTS
Soap and bath products use the same hygiene practices as above. Soap and bathbombs are shrink-wrapped in plastic. While we try and minimise our use of plastics, unfortunately in these times it is a necessary procedure (it also protects them from dust).
In addition, as our products can be bought online through our website, Facebook page or Instagram, delivery will be through Australia Post or a courier. If local delivery (available to 2508 postcode ONLY) is required and with many people in self isolation/lockdown, we practice 'CONTACTLESS DELIVERY' where payment arrangements can be made and products can be left at a determined place, so social distancing recommendations can be met eg front door. Again, gloves will be worn and sanitiser used.
I think I have covered everything! My Mum, sister and I would like to thank you, our beautiful followers, for your love and support of our products which we just love creating. In these unprecedented times, we will continue to provide you with our products until we can no longer do so. From the bottom of our hearts, THANK YOU AND STAY SAFE.